Wells Fargo announce a new digital infrastructure strategy

Wells Fargo & Company has announced its new digital infrastructure strategy, combining a multi-cloud approach with third-party data centres to drive technological speed, agility, and scalability for its customers and employees. Central to the digital infrastructure strategy is the company’s selection of two industry leaders as its public cloud providers, Microsoft Azure as its primary public cloud provider and Google Cloud providing additional business-critical public cloud services.

“Launching our new digital infrastructure strategy is a critical step in our multi-year journey to transform Wells Fargo, making it easier for customers to do business with us and creating a better working experience for our employees,” Saul Van Beurden, head of Technology at Wells Fargo, said. “The Wells Fargo of tomorrow will be digital-first and offer easier-to-use products and services, and all of that starts with driving speed, scalability, and enhanced user experience through the next generation digital infrastructure strategy we’re announcing today.”

The company will leverage the Microsoft Azure platform to empower the creation of innovative solutions across all bank functions and provide a trusted and secure foundation for strategic business workloads. The two companies will partner to use critical data and analytics services to accelerate Wells Fargo’s digital transformation, including delivering enhanced customer experiences and enabling increased employee collaboration. Google Cloud will drive advanced workloads, and complex artificial intelligence and data solutions, allowing the company to move faster on driving personalised experiences for its customers and clients.

An integral part of the digital infrastructure strategy is a secure and compliant cloud platform that will provide protection to safeguard the data, privacy, and financial assets of Wells Fargo’s customers, with a focus on data confidentiality.

“Wells Fargo and Microsoft have a longstanding relationship, and we are excited to build on that foundation to accelerate Wells Fargo’s digital transformation journey,” Judson Althoff, Microsoft’s chief commercial officer at Microsoft, said. “By standardising on the Microsoft cloud and trusting Azure as its most strategic and primary cloud platform across all lines of business, Wells Fargo will be able to advance its key business and technology transformation priorities across core areas like managing risk and control, personalised banking, and the digital branch of the future.”

“We are proud to support Wells Fargo on its multi-cloud journey, with artificial intelligence and data solutions that will not only transform the business but also power the future of personalised experiences for its customers and clients,” Rob Enslin, president of Google Cloud, said. “Google Cloud is committed to providing financial institutions with cloud technology that empowers banks to evolve, and to create digital experiences that customers demand.”

As an additional element of the new digital infrastructure strategy, the company will transition to a set of third-party-owned data centres, while the company’s longer-term aspirations are to rely predominantly on the public cloud. These facilities will complement the public cloud offerings of Microsoft and Google Cloud with both private cloud and traditional hosting services to create a secure, resilient, and flexible technology foundation for the company’s transformation.

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