Eur Ing Mark Acton BSc, CEng, CITP, FBCS, FIET Critical Support Director, Future-tech SCi Ltd With over 25 years of experience in the Data Centre sector industry Mark has been a specialist in the field of Data Centre Operations for over 20 years, concentrating on the delivery of business critical services from highly reliable, world class Data Centres with 24×365 availability expectations. A Technical Operations Manager with extensive international experience and solid technical skills combining Data Centre Facilities Design, IT and Facilities Operational Management with Technical Consulting. Regular public speaker, conference host and industry advisor on data centre technical issues as well as being involved in International (ISO) data centre Standards development.