Sanjiv is a qualified management accountant with over 20 years’ experience. His previous roles include the following; IT Cost Analytics SME at Lloyds Banking Group, IT Business Management Consultant at Yorkshire Analytics and IT Business Management Practitioner at ServiceNow. He can offer his expertise in IT, cloud, demand and project financial management, and has helped IT leaders manage and understand the cost, quality, utilisation and business value of IT. Since joining Serviceware, he has been responsible for helping customers to partner with the right ITFM and PPM solutions to run IT as a business and drive cost optimisation.